Support
Maintenance Contract For Timesheet
Journyx Maintenance Contracts are included with first year pricing on any Timesheet purchase, and are required with the purchase of any optional module for Timesheet, even for customers who are using the 10 users free version of Timesheet. Annual maintenance renewal is, however, optional. That said, Journyx strongly recommends continuing your maintenance contract for the most cost effective technical support.
What Does A Maintenance Contract Get You?
- Free access to the latest patch level as well as any new minor releases.
- A 50% discount on any new major releases you purchase.
- Priority access to technical support.
- Preferred consideration in feature requests for new releases.
Of particular note is that second item - a 50% discount on purchases of new major releases. Journyx just released Timesheet 7.0 and, if you have a current maintenance contract or if you purchase one today, you can upgrade to Timesheet 7.0 for half of the regular purchase price.
Ordering Or Renewing A Maintenance Contract
Contact your Journyx Sales Representative to obtain pricing and purchasing information on a maintenance contract for your Timesheet installation.
Deeper Thoughts On What A Maintenance Contract Really Saves You
It's pretty obvious that a maintenance contract for your Timesheet installation can save your tail if something goes wrong. A Journyx maintenance contract also saves you money with free updates to minor releases and 50% discounts on major new releases. But beyond all that, a Timesheet maintenance contract can also save you:
- Time - When your system is down, the need for time entry remains. The longer you are unable to record time in Timesheet, the more information will eventually need to be entered by someone. Further, how much valuable data might be lost because employees do not have the Timesheet system available to them? Your Customer Support Contract ensures that you will get help quickly.
- Energy - Rather than trying to figure out a problem on your own, our knowledgeable customer support representatives are there to help. Our support team specializes in Timesheet so you don't have to. Your Customer Support Contract ensures that you will get the best help available.
- Opportunity - After your system has been down, your time data needs to be entered. People entering that data would normally be doing some other task. What opportunities might you miss as a result? Your Customer Support Contract ensures opportunities won't go unanswered.
Don't delay. Take advantage of a new or renewed Journyx maintenance contract today. Save time, save effort, save money. And rest assured that Journyx has got you covered.
