We've gathered together 25 or so of the most frequently asked questions regarding Timesheet. From installation to maintenance, we've got a little something for everyone.

Since each of the answers to these questions can be found in our Online Helpdesk, clicking on an Answer link will open a new window that accesses that part of our site. Oh, and if you don't see your question here, please feel free to search the aforementioned Online Helpdesk to your heart's content.

General
Our web site is hosted by an ISP. Will they run Journyx Timesheet for us?	Answer
Can Journyx Timesheet work for both my professional and hourly employees?	Answer
Does Timesheet work with Windows ME?	Answer
How do I begin using Timesheet?	Answer

Integration Questions
I see that Journyx Timesheet includes a web server. Will it interfere with my existing server?	Answer
Can Journyx Timesheet work with my existing invoicing systems?	Answer

Installation Issues
Why am I receiving a CGI Error during database setup?	Answer
Why am I being told that the IIS Admin Sample Scripts are not installed when I am trying to install Timesheet on a Windows 2000 machine?	Answer
Why am I receiving error messages telling me to add required components in the Windows Control Panel when I already meet the install requirements?	Answer

Using Timesheet
How can I restrict users from billing time against certain projects?	Answer
I absolutely cannot figure out how to login, or I forgot my password...	Answer
How can I set the Expense Entry screen as the "start" screen for my users?	Answer
Can I modify the default Timesheet reports?	Answer
How do I enter historical data?	Answer
How do I create a new standard report?	Answer
How do I create a new rate report?	Answer
How do a create a rate policy?	Answer
Why am I receiving an "Incorrect Username or Password" Error when I try to log in to Timesheet?	Answer
Why am I receiving a "List Index Error" when I try to log in to Timesheet?	Answer

Timesheet Maintenance
How do I migrate data from one Journyx Timesheet server to another?	Answer
How do I backup my database?	Answer
Why am I receiving a "Dr. Watson" Error when I restore my database?	Answer
Why am I receiving an "Unable To Open..." Error when I try to restore my Timesheet database?	Answer
How do I start and stop the Journyx Timesheet service?	Answer
I rebooted and my Journyx Timesheet Product didn't restart. What do I do?	Answer
How do I migrate to a new release of Timesheet?	Answer