We had this Austin TX Tile company do work for us on our house: new countertops, wood floors, carpet, tile floors and some backsplash work in the kitchen. It was about $30k. 4 years later the undermount sink came loose in the kitchen. I called them. They were out in a day or so and got it fixed at no charge.
I just want people to know that there is a flooring company out there that stands by their work.
Paul was the guy that organized the work.