From time to time, we like to talk to our customers and find out why they chose Journyx in the first place, how the software is working out for them, etc. We compile this information into a customer case study -- you can find all of these here.
Our newest case study is with Bernard Hodes Group. We hope you enjoy reading about how they use Journyx Timesheet at their company!
A Conversation with Bill Bloom, Vice President, Solutions Delivery, Hodes iQ
About Bernard Hodes Group
Bernard Hodes Group (www.hodes.com) offers innovative solutions and strategies to help companies find, keep and engage the best possible talent. Partnering with clients, Hodes offers a full array of integrated solutions, including: recruitment communications and support, strategic planning, hiring process assessments, and staffing technology (www.hodesiq.com). Headquartered in New York, with over 80 offices and affiliates around the globe, Bernard Hodes Group is a part of Omnicom Group Inc. (NYSE - OMC) (www.omnicomgroup.com) – a leading global advertising, marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, interactive, direct and promotional marketing, public relations and other specialty communications services to over 5,000 clients in more than 100 countries.
“We tried time tracking before but it just didn’t work. Usually it’s a lack of discipline within the organization that causes software to fail. Our former time-tracking system fell into disuse. Employees won’t track their time if management doesn’t require it.”
“We chose Journyx because they are a market leader, because Timesheet is offered as software-as-a-service, and it was simple to get started tracking our time. Additionally, our job request/ticketing software works with the Journyx Timesheet API, allowing us to link our workflow with time tracking.
The power of Journyx Timesheet is in telling us analytically where we have spent our time. We can track how long it takes to do a job and then compare it to our expectations. We can assess the value that we are bringing to our clients through our project and services work.
Bernard Hodes Group provides a hosted talent management solution, putting us on the line to meet our clients’ needs on a day-to-day basis. We use the information gathered from Journyx Timesheet to analyze our resources and assess how well we are doing with our clients.”
“We now have the analytics to tune our resource allocation to make sure we’re doing the most valuable work internally and externally. You cannot improve if you do not measure. Both analytics and intuition are critical components of decision making.
We have a very high level of transaction volume. In the past year alone, our 80 Timesheet users generated more than 100,000 time records on over 25,000 work request tickets. We use that fine level of detail for analyzing our performance. Thanks to the flexible user-defined field capability of Journyx Timesheet, we can slice and dice the data in many different ways: by time, project, incidences, performer, requestor, etc. We are looking to expand our use of the Timesheet system within Bernard Hodes Group.
Our goal in time tracking is to be approximately right rather than precisely wrong. In management, we reinforce the importance of time tracking with our employees. We make the analysis of our time a primary driver of our company and employees.”